FAQ- Summer Shipping

CAMY Essentials is dedicated to keeping our products 100% natural, vegan and free from synthetic chemicals that are used in most conventional beauty products. We do NOT use synthetic stabilizers and we do not use beeswax or any other animal products.

As a result of this, our natural products packaged in glass jars are sensitive to temperature changes. During the warmer months, products may soften or melt in transit as they sit in warm mail trucks and mailboxes.

During spring and summer we do ship butters with ice packs and insulated bubblewrap, so most products do make their journey in tact.

Unfortunately, melting is a natural reaction to heat being that there are no stabilizers to preserve the products and we have no control over the conditions during transit or delivery. The great news is that the same amazing benefits and properties will not be affected due to melting.

We want to be as transparent as possible about our ingredients and process and want to equip you with some tips and tricks to keep your whipped butter in good condition!  

WHAT TO DO IF YOUR BUTTER MELTS

On warm days it is best to refrigerate for <1 hour BEFORE opening the jars.  If you open items to check if melting has occurred, they may spill out and make a mess! The melting will not affect the quality of the whipped butter as a great moisturizer but the whipped consistency WILL change. It will become more like a body balm. As a balm texture, significantly less product can be used when applying. 

Whipping adds tiny air bubbles (just like whipping cream) that increase the size, lightens the density and changes the texture, making the butter light and fluffy. If a whipped product melts, the air bubbles are collapsed, so the volume is decreased. So although the jar was filled to the top, if the butter melts, there will be less volume in the container.  The container may actually look half full.   

WHAT WE ARE DOING TO COMBAT THE PROBLEM

During warm weather, we do our best to protect our products from melting in transit. 

  • We check every product before it is packed for shipping 
  • We ship every whipped butter with ice packs
  • We wrap butters in insulated bubblewrap

As a result, most products shipped in warm weather arrive without melting. But please understand, there is no way that we can ship products and completely control the high heat temperatures of summer, trucks and mailboxes. We hope this info helps and look forward to continuing to bring you natural, chemical-free body products! :)